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Policy● Neutral for Indian equities
RBI asks banks to tackle repeat customer complaints, fix gaps in grievance systems
The brief
- RBI asked banks to identify root causes of recurring customer complaints and fix systemic, process and operational gaps
- Banks may face higher compliance demands to strengthen grievance handling systems
- Noel Tata hopes RBI will find common ground on restructuring to avoid Tata Sons listing
- New rules from October 1 cover SBI ATM charges, UPI fees and LPG subsidy verification
- FD interest rate rules to change from October 1: Key changes explained
- Supreme Court refuses to stay UPI charges above ₹2,000; seeks Centre’s explanation
- RBI bulk deposit rules take effect October 1, requiring uniform rates for similar deposits