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Legal● Neutral for IRCTC
Booked but no ticket, money debited? Delhi HC seeks Railways, IRCTC response on plea seeking audit of online reservation system
The brief
- Delhi High Court sought responses from the Railways and IRCTC on a plea for an audit of online reservations
- The plea concerns cases where money is debited but no ticket is booked
- The case puts IRCTC’s online reservation system and customer experience under scrutiny